Questionnaire

Questionnaire for Service Quality of Hospitals – Download

Questionnaire for Service Quality of Hospitals

Following questionnaire was proposed by Asghar Zarei et al. in 2012 on their study “Service quality of private hospitals: The Iranian Patients’ perspective”. Authors derived the questionnaire from famous SERQUAL Questionnaire of Parasuraman et al. The questionnaire composed of 2 parts: The first part includes 8 questions relating to the socio-demographic data of the patient. The second part includes three dimensions …